Lakisha McComb is a seasoned healthcare operations leader with more than 25 years of experience driving operational excellence, improving customer and patient experiences, and leading high-performing teams. Her expertise spans healthcare administration, Medicare and Medicaid operations, enrollment, contact center management, process improvement, and regulatory compliance. Known for her strategic yet people-centered leadership style, Lakisha has successfully developed scalable processes, strengthened performance, and led complex operations across diverse healthcare environments. She is passionate about building strong teams, creating efficient operations, and delivering meaningful results for both organizations and the communities they serve. She holds a Bachelors Degree in Psychology.